This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

[5Z] Touchscreen response is improved but not fixed yet.

BrunoF20
Zen Master I
The device in question is an ASUS ZenFone 5Z 4GB/64GB, unrooted, updated to 100.10.107.87.
In the latest firmware update, which I'm running now, an improvement was brought to the touch panel response. Very welcome indeed. 
But this improvement was not a definitive fix. In fact, it's not like before, but the problem still exists. You can still feel the lack of fluidity in the response from sliding your fingers on the screen.
For better reproduction, do the following multi-touch test on the tool accessed through the calculator:
Put three fingers together, very close together. (Also works with two, four, etc.)
Place them on top of the screen.
Slide them slowly to the bottom.
This problem does not affect the sliding of the fingers while they are separated (or the effect is less noticeable).
Another problem still present is the delay, which can be reproduced in the same tool, as follows:
Start by sliding a finger across the screen.
As you slide it, add a touch.
You will see that the response to the sliding finger will stutter before it returns to accompany the finger.
@Anders_ASUS
@CH_ASUS
38 REPLIES 38

AmitGarde
Community Legend II
archilsoni412

So here it can been seen that whenever the 4th finger is on the touch panel the jittering/lag starts also there is an issue with the close finger multi touch

https://us.v-cdn.net/6031231/uploads/WNNJOOZC19R3/vid-20200609-wa0000.mp4


View post
Thanks for helping this thread with your more helpful videos i hope mods @Anders_ASUS @CH_ASUS will get some more n better idea about this multitouch issue on 5z
Thankyou😊
Keep finding bugs n more issues you face for fixing them in future updates

BrunoF20
Zen Master I
archilsoni412

So here it can been seen that whenever the 4th finger is on the touch panel the jittering/lag starts also there is an issue with the close finger multi touch

https://us.v-cdn.net/6031231/uploads/WNNJOOZC19R3/vid-20200609-wa0000.mp4


View post
Perfect, it shows exactly what happens with multi-touch.
The delay is shown in a video @archilsoni412 posted before.

gabriel_prado
Rising Star II
@BrunoF20 eu vou pedir para voltarem para o ZenTalk EN. No mais, o que eu puder ajudar, me avise! Abraço!

Christine_ASUS
Community Legend II
Hi friends
Please enter Safe Mode to check on SMMI test. If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
[Phone/Pad] How to Enter and Exit Safe Mode? | Official Support | ASUS GlobalIf your SMMI Test - MultiTouch Test is fail in Safe Mode, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

BrunoF20
Zen Master I
Wrong thread. Sorry! 😉