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[5Z] Touchscreen response is improved but not fixed yet.

BrunoF20
Zen Master I
The device in question is an ASUS ZenFone 5Z 4GB/64GB, unrooted, updated to 100.10.107.87.
In the latest firmware update, which I'm running now, an improvement was brought to the touch panel response. Very welcome indeed. 
But this improvement was not a definitive fix. In fact, it's not like before, but the problem still exists. You can still feel the lack of fluidity in the response from sliding your fingers on the screen.
For better reproduction, do the following multi-touch test on the tool accessed through the calculator:
Put three fingers together, very close together. (Also works with two, four, etc.)
Place them on top of the screen.
Slide them slowly to the bottom.
This problem does not affect the sliding of the fingers while they are separated (or the effect is less noticeable).
Another problem still present is the delay, which can be reproduced in the same tool, as follows:
Start by sliding a finger across the screen.
As you slide it, add a touch.
You will see that the response to the sliding finger will stutter before it returns to accompany the finger.
@Anders_ASUS
@CH_ASUS
38 REPLIES 38

BrunoF20
Zen Master I
Christine_ASUS

Hi friends

Please enter Safe Mode to check on SMMI test. If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

If your SMMI Test - MultiTouch Test is fail in Safe Mode, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/

If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs


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As expected, it remains the same while in safe mode. This is a matter of calibration in the touch panel settings.
Already tried from Android Oreo, through Pie and now on Q, even with a factory restore, without restoring backup, without installing applications. Like I said, touch panel settings.
Just like it was improved in the last update, if there are no more improvements in the next ones, it won't be the Service Center that will help, since all the devices in the model behave the same way.
I appreciate your help, but I recommend that you get some information about the problem from the moderator who has always helped us (@Anders_ASUS).

Abhinav
Zen Master I
BrunoF20

As expected, it remains the same while in safe mode. This is a matter of calibration in the touch panel settings.

Already tried from Android Oreo, through Pie and now on Q, even with a factory restore, without restoring backup, without installing applications. Like I said, touch panel settings.

Just like it was improved in the last update, if there are no more improvements in the next ones, it won't be the Service Center that will help, since all the devices in the model behave the same way.

I appreciate your help, but I recommend that you get some information about the problem from the moderator who has always helped us (@Anders_ASUS).


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Very kind and informative reply. Thanks. 😃

AmitGarde
Community Legend II
New stutters and lags are being observed in UI after latest .87 update for 5z and those are seen only on slower scrollings everywhere in system like crome or any other apps may be this calibration neads alot of attention now as i think ASUS tried to fix game stutters and came up with new UI stutter problem mods 😔

Abhinav
Zen Master I
amitgarde3

New stutters and lags are being observed in UI after latest .87 update for 5z and those are seen only on slower scrollings everywhere in system like crome or any other apps may be this calibration neads alot of attention now as i think ASUS tried to fix game stutters and came up with new UI stutter problem mods 😔


View post
Yes. ....

subhojit_dey
Rising Star II
amitgarde3

New stutters and lags are being observed in UI after latest .87 update for 5z and those are seen only on slower scrollings everywhere in system like crome or any other apps may be this calibration neads alot of attention now as i think ASUS tried to fix game stutters and came up with new UI stutter problem mods 😔


View post
Okay yes that is accurate, now even scrollings within the launcher like regular swipes and gestures are jittery.