Problems with focus, sharpness and exposure

[pedri_uchiha]

ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: 4.0.53.1_180517
Frequency of Occurrence: Always
Rooted: No
APP Name: Câmera

Front camera of the Zenfone 4 model ZE554KL not only I as several users of groups in social networks and user forums complain of the selfie camera of the Zenfone 4 does not have good sharpness and gets very clear the photos seem to be blurry and it is not problem of hardware is software problem!

[Y_ASUS]

Hi pedri.uchiha, Please tell me your firmware version and show me an original photo of the problem. This may help us greatly in making sure the problem you are describing. Please upload the original photo to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Please tell me your camera settings you shot the picture in. 1) Screenshot the display before taking the photo to show the mode and focus settings. 2) Also screenshot the Camera settings page. 3) Indoors/outdoors/lighting/distance/... Thank you for your help 🙂