Please tell us some basic information before asking for help:
Model Name: Zenphone 4
Firmware Version:
Rooted or not:
Frequency of Occurrence: when restarting the phone
APP Name & APP Version (If your issue relates to the app): not related
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My device shows a message as corrupt when I try to restart and battery life decreasing faster since last update. Was asked to reset to factory settings issue continues, was sent a file to update again and problem returns.
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