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Zenfone 10 wont connect to Wi-Fi

kolenbo2
Star I

Got a Zenfone 10 today, went through all the steps to set it up until I had to log in with my Google or ASUS account. I chose Google and got the message that I wasn't connected to a network. The phone told me that password was wrong, which is impossible, because I works with all other devices.

I typed the password in and restarted both the router and my phone multiple times, nothing changes.

Any ideas how to fix this?

1 REPLY 1

daldas
Star I

@kolenbo2my.nced wrote:

Got a Zenfone 10 today, went through all the steps to set it up until I had to log in with my Google or ASUS account. I chose Google and got the message that I wasn't connected to a network. The phone told me that password was wrong, which is impossible, because I works with all other devices.

I typed the password in and restarted both the router and my phone multiple times, nothing changes.

Any ideas how to fix this?


If your Zenfone 10 isn't connecting to Wi-Fi despite entering the correct password, try these steps: Forget the Wi-Fi network and reconnect by re-entering the password. Ensure your phone's software is up to date.