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[Zenfone 10] Front camera crashing all the time

drijan
Star I

Hello, when I open front camera it's working for like 5-6 seconds then it goes black, and occasionally it start working again but only for few seconds. This bug makes front camera completely unusable. Does anyone else experience such issue with Zenfone 10? 

3 REPLIES 3

berto35
Rising Star II

Asus just released a new update. Check software update.

Mansi_ASUS
Moderator
Moderator

Hey @drijan,
Can you please mention your device's FW version?

Also, do you experience this issue with other apps too, or just the default camera app?

drijan
Star I

Hey @Mansi_ASUS , 

not sure is this Firmware Version: WW_33.0220.0220.89? Serial Number of device is R6AIB700P607935.

And yes, I experience this issue in all apps that can use front camera, behaviours is the same, it works for a few seconds then freezes. I did yesterdays update since it mentioned some fix for camera, but it didn't help, I still have the issue.