Phone reboots overnight

[zapukz2]

About once a month, when my Zenfone 10 is charging overnight, it reboots itself at some point during the night. I always have plenty of battery when I plug it in before I go to bed (at least 15%). In the morning, I can tell it has rebooted because all the apps that start up automatically on a restart are running, and it won't let me unlock with fingerprint. Any thoughts as to why it is doing this?

[harrybrok]

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@zapukz2ehallpass wrote:

About once a month, when my Zenfone 10 is charging overnight, it reboots itself at some point during the night. I always have plenty of battery when I plug it in before I go to bed (at least 15%). In the morning, I can tell it has rebooted because all the apps that start up automatically on a restart are running, and it won't let me unlock with fingerprint. Any thoughts as to why it is doing this?

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It sounds like your Zenfone 10 is experiencing a recurring reboot issue during overnight charging. This could be due to several factors, such as software glitches, battery management settings, or even a faulty charger or cable. It’s worth checking for any available software updates that might address stability issues. Hope! it will be helpful.

[Mansi_ASUS]

Hey @zapukz2,

Can you please share a log for the same?
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)