10-08-2025 01:03 PM
I got my Sony WH-1000XM6's in today and was really excited to try out the LE audio, specifically auracast. Thought the zenphone is "compatible" with LE Audio, I'm not having any luck getting it to connect correctly. It tries to pair and transmits audio, but it appears to be having some trouble negotiating the LC3 codec as the audio is extremely garbled and not at the right frequency.
It's bizarre, because even though it is in this semi-connected state and is transmitting audio and communicating with the sony "sound connect" app, the bluetooth manager still just continually says "connecting". Not sure if anyone else has had any luck with LE Audio on this phone, but I'd be curious of your thoughts.
Also worth noting, the headphones worked flawlessly in LE Audio on my partners Pixel 9pro.
10-15-2025 02:48 AM
My apologies. After completing this step, please restart your phone and then re-enable LE Audio.
10-15-2025 07:04 AM
This did not change the problem.
10-16-2025 02:17 AM
Thank you for letting me know! I'm forwarding this to the dev team.
In the meantime, could you please share a log for them to review?
To do so, enable the log tool and then recreate the issue. Once you're done, feel free to send me a DM with the link.
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
10-17-2025 06:08 AM
Could you also please share your firmware version with me? You can find it in Settings > System > About phone > Build number
10-17-2025 06:55 AM
Sure thing Mattias,
WW_35.0604.0404.140
I'll grab those logs when I can get a break from work today.