Hello, @Nebula47 myChart Loyola
This error usually indicates an issue with the email binding process. Here are a few steps to troubleshoot:
Check Email Format: Ensure the email address is correctly formatted.
Clear Cache and Cookies: Sometimes, old data can cause issues.
Try a Different Browser: Switching browsers can help identify if it’s a browser-specific issue.
Check for Existing Account: Make sure the email isn’t already associated with another account.
If these steps don’t resolve the issue, contacting support for your platform might be necessary.
Let me know if you need more detailed instructions on any of these steps feel free to ask
Best regards
Victoria hubb
