ZenBook UX305F doesn't power up after BIOS upgrade
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06-05-2021
12:57 AM
- last edited on
01-16-2024
01:46 AM
by
ZenBot
System: Laptop
Battery or AC: Both
Model: UX305F
Frequency of occurrence: All the time
Reset OS:
Screenshot or video:
========================
Detailed description:Hello All, I just updated BIOS (using an external USB drive) on my ZenBook UX305F with the BIOS I downloaded from Asus website (version UX305FA-AS.216). The BIOS update took the new version of the file and it seemed like everything was going well with the installation till the software installation went into a restart and the laptop never restarted. I tried hard reset (> 40 Seconds with both Battery and charger removed) and it looks like the BIOS upgrade bricked my laptop. There is battery light (on the side) when I connect the adapter and I don't see power button light coming up or the light bulb (LED) on the side come up either. Any help to recover and get back would be appreciated. Thanks, Sunny
Battery or AC: Both
Model: UX305F
Frequency of occurrence: All the time
Reset OS:
Screenshot or video:
========================
Detailed description:Hello All, I just updated BIOS (using an external USB drive) on my ZenBook UX305F with the BIOS I downloaded from Asus website (version UX305FA-AS.216). The BIOS update took the new version of the file and it seemed like everything was going well with the installation till the software installation went into a restart and the laptop never restarted. I tried hard reset (> 40 Seconds with both Battery and charger removed) and it looks like the BIOS upgrade bricked my laptop. There is battery light (on the side) when I connect the adapter and I don't see power button light coming up or the light bulb (LED) on the side come up either. Any help to recover and get back would be appreciated. Thanks, Sunny
10 REPLIES 10
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06-07-2021 07:56 PM
Hello Sunny,
For US costumer, you can call our local agent, or apply online RMA yourself.
Contact and Support Options | Official Support | ASUS USA
Thank you.
For US costumer, you can call our local agent, or apply online RMA yourself.
Contact and Support Options | Official Support | ASUS USA
Thank you.

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