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ZenBook 14 OLED Blank White Bright Screen Issue

sophiarosiee
Visitor

Hi everyone,

Blank white bright screen issues have rendered my ZenBook 14 OLED unusable. The laptop shows a completely white display with no other activity. There is no light coming from the keyboard, but the Power LED and the Charging LED light up when it’s plugged in.

I have tried performing a force shutdown by holding the power button for 10 seconds, which turns the laptop off. However, when I power it back on, the same blank screen problem persists, and the system remains unresponsive.

Has anyone encountered this issue or knows a potential fix? Any guidance would be greatly appreciated!

1 REPLY 1

nishantgola
Star I

Are you able to boot in Safe Mode or Windows Recovery Environment? Also, try to restart the GPU driver by pressing the Ctrl + Win + Shift + B keys.