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Numberpad won't light up (UX325E)

khorsy_88
Star I
System: Window 10
Battery or AC: Both
Model: UX325E
Frequency of occurrence: Always
Reset OS:
Screenshot or video: video attached
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Detailed description: Just get my Zenbook UX325E today, but the numberpad backlight won't light up even I had press the icon on the touch pad. It can function as a numpad to input number by pressing according to the protector stick on the touch pad, but the backlight just won't light up. Numberpad is the main feature I choose this Zenbook, kind of disappointed and sad that it is not functioning as it should.

1 REPLY 1

Blake_ASUS
Community Legend II
Hi there,
Would you mind to take off that cover?
Thank you.