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Zenbook UM425IA 4700U, Bitlocker Recovery Issue

System: Windows 10 HomeBattery or AC: BothModel: Asus zenbook UM425IA (Ryzen 4700U, 16GB, 512GB SSD)Frequency of occurrence: AlwaysReset OS: NoneScreenshot or video: Screenshot========================Detailed description:After I bought it, I set it...

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Backlight not coming back on

System: windows 10Battery or AC: BothModel: UX581GVFrequency of occurrence: randomReset OS: noScreenshot or video: no========================Detailed description:The laptop just returned from the lab for another issue and after a system restore, from...

battery can't charge

hello, my name kevin, i have an issued about my laptop, typpe of my laptop : Zenbook 14 UM425IA 16 GB, ryzen 7 4700 U, at the first indicator lamp was blink and the color is orange, but the battery persentage cant charge. now at 80% battery persantag...

screenpad 2.0 (ScreenXpert) doc xpert not open Microsoft word

System: win 10Battery or AC: Model: UX434FACFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:The office xpert icons ( slide xpert, doc xpert, sheet xpert) Not open the software on the click (start M...

Windows update 2004 fails then breaks Screenpad

System: Windows 10 ProBattery or AC: Model: UX581GV-H2001TFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:Windows feature update is now showing in update but fails on installation and then breaks t...

LEDs under/in front of keyboard

Hi all, I recently purchased a ZenBook Pro Duo UX581GV. Really struggling to figure out what the significance of the colours of the LEDs under the keyboard on the edge facing the user are. I've been through the manual using ctrl+f for LED (there's a ...

cannot connect hdmi thru usb-c

System: windows 10 homeBattery or AC: bothModel: zenbook UX434FL_UX434ULFrequency of occurrence: ALWAYSReset OS: NOScreenshot or video: NO========================Detailed description: trying to connect PD 7 in 1 and the hdmi will not respond.... fr...

ASUS ZenBook 13 UX331UAL two external display

System: Asus Zenbook 13 UX331UALBattery or AC: BatteryModel: Asus Zenbook 13 UX331UALFrequency of occurrence: One timeReset OS: WindowsScreenshot or video: ========================Detailed description: Trying to connect two external displays. One th...