My warranty expired in september of 2023. So, it is only a goodwill of ASUS I suppose. I take it as sort of confirmation that Zenfone 8 (or maybe certain batch) is faulty.
Hi All, The service center agreed to repair my Zenfone 8 almost free of charge. I have been charged 26,59 euro. This amount appeared because of cracked back cover, my fault. So all the costs related to actual motherboard damage are being covered by A...
Update. As of today, after intervention of @Falcon_ASUS , the service center contacted me and agreed to reinspect the phone wothout prior approval of the repair costs.
I did not get any explicit declaration. But, while exchanging messages with the moderator I mentioned that the phone was already assessed by the service center, with an unacceptable price tag I have rejected to pay. So if my case has been picked up a...
Hi Kuiteskivarattu, I shared my serial number with FALCON. After some checks I was instructed to apply for another RMA number. For the record, my Zenfone was already at the repair center, but I rejected the costs, so tho phone came back unrepaired. I...
