I have the exactly same issue like your, after update the whole controller is junk now. even after update to Android 12, my Kunai 3 Controller still not working
ExodusCODMhttps://zentalk.asus.com/en/discussion/58986/a12-list-of-bugsI should consider myself fortunate that I haven't faced any of these so far, after the update. View posthow about the performance improvement in Genshin though? you didn't experie...
and did you try using ROG KUNAI 3 Controller on the phone? on Android 11 it seem like due to some issue with Android 11 any controller device would not function normally, it seem Android 12 will fix this issue.