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no usage data but can receive and make calls

dermotjclarke
Star I

‎01-21-2020 02:32 PM

Model: ZS600KL
RAM: 8G
Firmware/APP Version: PKQ1.190414.001.WW_Phone-16.0622.1906.19
Frequency of Occurrence: ireland
Rooted: No
APP Name: ireland

hi i can receive and make call and nomal text message .... i can not access internet or even whatsapp messager ect How do i fix this......
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1 REPLY 1

Y_ASUS
Zen Master I

‎01-29-2020 11:43 PM

Last edited by Jei_ASUS on 2020/1/30 15:44 Hi dermotjclarke, Have you checked with your operator? Could you tell us your country and operator name? Please try reinserting your SIM, reactivating your SIM, and try with SIM cards by other operators. Did this appear after a firmware update? Please tell us from which version to which. Thank you.
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