Hi julianrosado24,
Please provide your firmware version: Settings > System > About Phone > Software information
Do you mean the FPS counter shows zero?
Please check your Game Genie settings,
(Settings > Advanced > Game Genie > Real-time info management > FPS)
If the problem still appears, please tell me your game genie version.
Is the FPS counter 0 in every game? What are the apps and their versions?
Please show me a screenshot or short video of the problem.
To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.
Thank you 🙂