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Display issue

ashishbunty1990
Star I

‎10-29-2020 08:29 AM

When I keep my phone charge and surf it starts to blink I mean to say my display doens't show anything but in background it will play.i should lock it or I should unplug the charger..I am using original charger and cable given by asus
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1 REPLY 1

victor010
Zen Master III

‎10-30-2020 02:07 AM

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India
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