WiFi disconnects in Video Calls

[aman_goyal1099]

Many times, whenever I do calls on Google meet, Google duo, WhatsApp video call, Teams and other apps, my WiFi disconnects and call just drops.
Then when I disconnect the call, WiFi reconnects.
I would like to know if anyone else is also facing this issue and how should I resolve it.

[ronald1985]

aman.goyal1099

Many times, whenever I do calls on Google meet, Google duo, WhatsApp video call, Teams and other apps, my WiFi disconnects and call just drops.

Then when I disconnect the call, WiFi reconnects.

I would like to know if anyone else is also facing this issue and how should I resolve it.

WiFi disconnects in Video Calls

What firmware are you using?
Is the connection dropping to mobile data as a fallback?
And no, I don't have this issue and it's my first time hearing about this.

[aman_goyal1099]

ronald1985

https://zentalk.asus.com/en/discussion/48690/wifi-disconnects-in-video-calls

What firmware are you using?

Is the connection dropping to mobile data as a fallback?

And no, I don't have this issue and it's my first time hearing about this.

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The connection drops to WiFi and mobile data is off.
I am unable to find my firmware details on the phone. Could you please guide.

[ronald1985]

aman.goyal1099

https://zentalk.asus.com/en/discussion/comment/168831#Comment_168831

The connection drops to WiFi and mobile data is off.

I am unable to find my firmware details on the phone. Could you please guide.

View post

Assuming you have ROG 2, please go to Settings - System - About phone - Software version

[aman_goyal1099]

ronald1985

https://zentalk.asus.com/en/discussion/comment/168841#Comment_168841

Assuming you have ROG 2, please go to Settings - System - About phone - Software version

View post

Kindly find the screenshot attached.