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😡😡 Why it's taking ASUS so long To fix this FATAL overheating update bug

Osmak
Star III
Please tell us some basic information before asking for help:
Model Name: ROG 2
Firmware Version: 17.0240.2009.47
Rooted or not: not
Frequency of Occurrence: Every second
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
So Why it's taking ASUS so long to fix this overheating update bug?.. If your update had such a huge issue which makes CPU overuse it's resources and you released it without doing quality assurance doesn't consumers deserves a overnight Update fix or atleast in next 2 days when it got detected by everyone?
We are not talking about some minor bug so you can make people wait it's serious issue. But you say we're are going to release next week... Is asus this incompetent to find a cause which is overusing resources and provide a fix in next 48 Hours when everyone have complained? think about people who don't visit forums and have no idea about this device killing bug in their devices...

3 REPLIES 3

Swaraj
Rising Star II
Osmak

Please tell us some basic information before asking for help:

  1. Model Name: ROG 2
  2. Firmware Version: 17.0240.2009.47
  3. Rooted or not: not
  4. Frequency of Occurrence: Every second
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

So Why it's taking ASUS so long to fix this overheating update bug?.. If your update had such a huge issue which makes CPU overuse it's resources and you released it without doing quality assurance doesn't consumers deserves a overnight Update fix or atleast in next 2 days when it got detected by everyone?

We are not talking about some minor bug so you can make people wait it's serious issue. But you say we're are going to release next week... Is asus this incompetent to find a cause which is overusing resources and provide a fix in next 48 Hours when everyone have complained? think about people who don't visit forums and have no idea about this device killing bug in their devices...


😡😡 Why it's taking ASUS so long To fix this FATAL overheating update bug
Fix for it is released

Aryan202
Community Legend I
Osmak

Please tell us some basic information before asking for help:

  1. Model Name: ROG 2
  2. Firmware Version: 17.0240.2009.47
  3. Rooted or not: not
  4. Frequency of Occurrence: Every second
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

So Why it's taking ASUS so long to fix this overheating update bug?.. If your update had such a huge issue which makes CPU overuse it's resources and you released it without doing quality assurance doesn't consumers deserves a overnight Update fix or atleast in next 2 days when it got detected by everyone?

We are not talking about some minor bug so you can make people wait it's serious issue. But you say we're are going to release next week... Is asus this incompetent to find a cause which is overusing resources and provide a fix in next 48 Hours when everyone have complained? think about people who don't visit forums and have no idea about this device killing bug in their devices...


😡😡 Why it's taking ASUS so long To fix this FATAL overheating update bug
An update to fix battery drain was released yesterday (see changelog) .49 firmware, point 7 states "fixed battery consumption"