And the coup de grâce for this phone, with the 3G shutoff at the end of the year, this phone will no longer be viable. A $900, year old phone will be a nothing more than a wi-fi enabled gaming device.
I reached out the T-mobile support via Twitter and was told there's nothing that could be done and I was basically SOL.
And the fact that I have a micro-tower sitting on my desk that provides 3G signal and the phone still can't accept 80% of phone calls/texts unless it's sitting in just the right spot on my desk.