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USB-C Port issue (charging, headphones, gamepad)

AndiG
Star I
Hi!
Maybe someone here can help me with this issue.
The USB-C Port (bottom) does not work properly. First i recognized that charging only works if i put the usb-c cable 'right' side in.
Two days ago i bought this ROG CETRA headphone and the ROG KUNAI GAMEPAD. Neither the one nor the other work. The headphones light is only blinking and the gamepad is only working in bluetooth mode but not with the phone adapter.
Because of this i think there would be a problem with the phones bottom usb-c port.
I see that there are a couple of threats about this. Do anyone know if this is a software or a harware problem.
Thanks a lot.

9 REPLIES 9

AndiG
Star I
Any ideas? Need help...

HitoNicK
Star II
by any chance the headphones in which usb-c port do you attack?

AndiG
Star I
It is always the bottom one...
The side one seems to be working well.

HitoNicK
Star II
It may be that the inside of the usb-c has detached from the battery, or you have detached and reattached too many times that the inside is damaged or dust has entered in the usb-c port. I advise you to send the ROG Phone 2 for assistance