Please tell us some basic information before asking for help:
Model Name:rog 2
Firmware Version: WW-17.0240.2007.27
Rooted or not:no
Frequency of Occurrence:rare
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.