10-07-2020 08:02 PM - last edited on 01-16-2024 12:35 AM by ZenBot
10-07-2020 10:40 PM
mr.strangeIs it a CN device with Global firmware?Please tell us some basic information before asking for help:
- Model Name:rog 2
- Firmware Version:.32
- Rooted or not:not rooted
- Frequency of Occurrence:-
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I didn't get the latest update after .32 I'm currently in .32 and my phone didn't receive any update. Please look into this@Anders_ASUS
Update not received
10-08-2020 06:36 AM
mr.strangeThat FW is super old. FOTA won't work if your FW is 3 versions older than the last one. Please update manually. After this you should receive FOTA again, unless you have a Tencent. Then you won't receive updates and you need to download updates via XDA forumPlease tell us some basic information before asking for help:
- Model Name:rog 2
- Firmware Version:.32
- Rooted or not:not rooted
- Frequency of Occurrence:-
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I didn't get the latest update after .32 I'm currently in .32 and my phone didn't receive any update. Please look into this@Anders_ASUS
Update not received
10-10-2020 10:41 AM
Anders_ASUSIf this is the case, why didn't i receive the 3 updates? Mine is global version and i didn't receive an update after .32https://zentalk.asus.com/en/discussion/37419/update-not-received
That FW is super old. FOTA won't work if your FW is 3 versions older than the last one. Please update manually. After this you should receive FOTA again, unless you have a Tencent. Then you won't receive updates and you need to download updates via XDA forum
https://www.asus.com/Phone/ROG-Phone-II/HelpDesk_BIOS/
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10-23-2020 12:52 AM
mr.strange@Anders_ASUShttps://zentalk.asus.com/en/discussion/comment/122664#Comment_122664
If this is the case, why didn't i receive the 3 updates? Mine is global version and i didn't receive an update after .32
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