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Switching off randomly especially when charging

Star I
Please tell us some basic information before asking for help:
Model Name: ROG 2
Firmware Version: Latest available
Rooted or not: not
Frequency of Occurrence: every time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Using phone even for 5 seconds while charging and the phone switches off. Playing any video (YouTube or in device) while charging turns off the screen and requires unplugging to turn it back on.... Bringing down notification panel turns audio wizard settings to default if playing songs or any other audio and turns the back LED (music aura) off


Community Legend II
Hi RaoPankaj493,
For Switch off issue its known.
Kindly visit the nearest service center: