Showing results for 
Search instead for 
Did you mean: 

Screen goes black while playing any game with x mode turned on.

Star II
Screen goes black while playing pubg with turned on x mode, and also cannot play any game while charging. Screen goes off. I thing its a software issue that can not handle gpu boost and temperature together.

Hall of Fame III
I had another user with very similar issue. The fix is hardware repair. You need to contact ASUS support

Star III
Same here while playing pubg mobile. Can developer help us what to do?

Star I
My device shutsdown automatically while playing pubg mobile. I even went to the service center and guess what? The same problem repeats. What should I do??

Star II
I have same issue,while I'm playing ping,as soon as temperature touches 40° the screen becomes totally black but the game is running as I can hear the sound of the game with this black screen & this happens again and again,because of this I'm unable to play pubgm from last 5days.could you help us?? Is this android 10 software/hardware problem?? If this is a software problem then please fix this issue as soon as possible