cancel
Showing results for 
Search instead for 
Did you mean: 

Rog phone already registered on using provided Serial No. SN

dhananjay_dj28
Star II
Hi,
My phone is not registered but on trying to register it through MyAsus using Serial No., it says product already registered.

What is going on here???
Is it an old used device?? If not, why is it already registered?P.S. - I am using the SN-XXXXXXXXXX No present on the box.

Please help team.

6 REPLIES 6

CrazySoul
Star I
Same case here.... How to be sure it's new and unused

LP_ASUS
Community Legend I
dhananjay.dj28

Hi,

My phone is not registered but on trying to register it through MyAsus using Serial No., it says product already registered.

What is going on here???

Is it an old used device?? If not, why is it already registered?P.S. - I am using the SN-XXXXXXXXXX No present on the box.

Please help team.


Rog phone already registered on using provided Serial No. SN
If you're in the US, I can help you with this. Otherwise, contact your regional support and explain the situation. You will need to provide a proof of purchase, like a receipt or an invoice with your name on it and the date, and then they will take care of this for you.

LP_ASUS
Community Legend I
CrazySoul

Same case here.... How to be sure it's new and unused


View post
Same advice as above.

michelangalo
Star III
How to register the phone?