Please tell us some basic information before asking for help:
Model Name: ROG PHONE 2
Firmware Version: Android 10
Rooted or not: No
Frequency of Occurrence: 5 times in a day minimum and now its completely shutdown
1st year of using this phone was good after that phone gets automatically shut down for a period of time. if the phone is idle for more than 5 mins it will get shut down automatically. This occurred for a month and one day, it got shut down permanently while charging at 30%. I tried to switch it on but it never gets booted. I have contacted the ASUS service center they asked me to visit them. I went to the Asus service center, even they are acting like they are not responsible for this.
They said directly that you need to replace the motherboard and it costs 27k. Why the fuck should I pay the money I didn't do anything wrong. It gets automatically switched off and they said you are out of warranty. So you have to, Seriously Asus?? is this what you do for your customers? We bought the phone for 40k and I have used it for only one year and that's it, right? seriously frustrated about ASUS products.
