Model Name: ZS660KL
Firmware Version: 17.0240.2012.65
Rooted or not: Not Rooted
Frequency of Occurrence: Whenever it feels like , but mostly during interactions over wifi
APP Name & APP Version (If your issue relates to the app): None on particular
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have sent it into repairs very recently, waited three months and it is still doing the same thing. I've been told to send it into repairs again, but I'm not assured the problem will be fixed.