Rog Phone 2 Black screen and power off while Charging

[kirankumar17897]

My Rog phone 2 automatically power off while Charging I face this issue for past 3 days while charging than phone
Then while playing Pubg my mobile temperature is 39° and than phone freez and automatically reboot than device
I can't play a single game properly whith my most awarded game smartphone of the year 2019
After the latest update this typer of issues are happening so please fix those issues
I bought this phone for playing eSports tournament on PUBG Mobile but I can't play a single game properly
Give us a good software update to fix all those issues

[Philbert]

ronald1985

https://zentalk.asus.com/en/discussion/comment/91462#Comment_91462

ASUS won't be able to resolve an issue that's related to a game.....

If you Google around, you will find other people are getting the same issue and they don't have an ASUS phone:

Issue #1

https://forums.oneplus.com/threads/phone-getting-restart-while-playing-game.809225/

Issue #2

https://www.reddit.com/r/PUBGMobile/comments/9v8bgu/my_phone_suddenly_shut_down/

From a perspective of checking what could potentially the issue be, it's probably worth checking to see the following links as I have tried to suggest it in the past.

Link #1

https://www.technipages.com/why-does-android-randomly-restart

Link #2

https://www.komando.com/tech-tips/7-fixes-for-a-phone-that-keeps-restarting-or-crashing/581117/

Good Luck!

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Auto switching upon charging and auto restarting when charging of a switch off phone are aint issues related to game i suppose.
i also believe that by keep auto restarting it may possibly bug some of the apps which i have to reinstall like outlook as well as pubG.My phone is okie playing pubG.My problem starts when it charges.
And it seems to charge very slowly these days.

[alshahdilsaifi]

Same problem .. switch off or screen lock while charging.. even if we play in ultimate x mode and record any games the screen keeps blinking and the phone stops working ... Is 855+ such a weak processor or the software updates that asus is providing us is not optimised for this processor..
Fix this problem as soon as possible

[Phai]

I have same issue. It happen every time when I play PUBG mobile or even Facebook app. I try to update firmware to lastest version, but it isn't working to solve this issue. Please fix this issue.

[Utsho]

I'm having the same problem. If anyone have any solution, please help me

[limboonjong]

is asus still working on rog 2 phone shutdown while charging?