Rog Phone 2 Black screen and power off while Charging

[kirankumar17897]

My Rog phone 2 automatically power off while Charging I face this issue for past 3 days while charging than phone
Then while playing Pubg my mobile temperature is 39° and than phone freez and automatically reboot than device
I can't play a single game properly whith my most awarded game smartphone of the year 2019
After the latest update this typer of issues are happening so please fix those issues
I bought this phone for playing eSports tournament on PUBG Mobile but I can't play a single game properly
Give us a good software update to fix all those issues

[kirankumar17897]

Guys Who are all having this black screen and shutdown while charging and gaming issue take your device to the service center it's a hardware issue, I also have this same problem and my device is fix now it's running properly (My device is fix in banglore Service center)

[n_tluangtea]

Same issue for me

[rijazzali699]

kirankumar17897

Guys Who are all having this black screen and shutdown while charging and gaming issue take your device to the service center it's a hardware issue, I also have this same problem and my device is fix now it's running properly (My device is fix in banglore Service center)

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Same issue

[preetraikar]

Hi @kirankumar17897 ,
Can you tell me the loaction of the service centre you visited? Am currently at my native and will try to visit it once I am back at Bangalore.
Also how much time did it take to get it fixed? Any particular issue that they may have mentioned at the service centre?
Thanks,
Preet

[valanivinay4]

Please help my phone screen blink and switch of during charging