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Rog phone 2 auto shutdown while playing pubg

sidd_up43
Star III
My asus phone 2 is auto restarting 5 to 6 times in a raw while playing pubg . While i dont have any issue while using any other app
Kindly help asap
26 REPLIES 26

ronald1985
Community Legend I
sidd.up43

https://zentalk.asus.com/en/discussion/comment/106977#Comment_106977

Tried it before also but still not working there is no point of paying this much money if I had to play in low graphics


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Of course paying this much money, you shouldn't expect to play low graphics. It is only to diagnose the problem to see where the problem is at.
In the notification bar, do you see anything that says PUBG have been terminated by PowerMaster?

sidd_up43
Star III
ronald1985

https://zentalk.asus.com/en/discussion/comment/107485#Comment_107485

Of course paying this much money, you shouldn't expect to play low graphics. It is only to diagnose the problem to see where the problem is at.

In the notification bar, do you see anything that says PUBG have been terminated by PowerMaster?


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No notification even I tried other games also but it is happening with pubg only

Mano___
Star I
Same issue for me also,,,,

sidd_up43
Star III
Mano///

Same issue for me also,,,,


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This was the first time I bought ASUS and will be last time as well .there is no point of wasting this much money in brand which can't fix bugs on time

ronald1985
Community Legend I
sidd.up43

https://zentalk.asus.com/en/discussion/comment/107494#Comment_107494

No notification even I tried other games also but it is happening with pubg only


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If PUBG is auto shutting down:
Can you go to Settings - Battery - Press on Detect battery-draining apps. Do you have Detect & stop on?
If your phone is shutting down:
Take PUBG out of Armoury Crate and see if that prevents the phone from restarting?
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By the way, is this happening while you're playing? How long does it take for it to happen? Does your phone heat up to temperature range that you could let us know?