ROG Phone 2 Auto Restart 2 times and freezes

[adityathorat99]

I have been using this phone for past 5 months and everything was perfect but the recent 2 updates screwed the phone and now whenever i start any game, it just randomly restarts itself 2 times. Also it freezes while using any app, the screen just turns black for no reason. Some are saying that this is hardware issue but I'm sure its not, because from the recent updates these things are happening. Please give me any soln or any update that'll fix this issue.

[Jopsik]

Тоже часто стал зависать и перезагружается (((
А ещё сильно быстра стал садиться аккумулятор

[ronald1985]

adityathorat99

I have been using this phone for past 5 months and everything was perfect but the recent 2 updates screwed the phone and now whenever i start any game, it just randomly restarts itself 2 times. Also it freezes while using any app, the screen just turns black for no reason. Some are saying that this is hardware issue but I'm sure its not, because from the recent updates these things are happening. Please give me any soln or any update that'll fix this issue.

ROG Phone 2 Auto Restart 2 times and freezes

Does the device get hot? If so, try turning off System Lighting as someone has suggested.
At the moment, the advice is to take your device to the service centre.

[justinakhilak47]

adityathorat99

I have been using this phone for past 5 months and everything was perfect but the recent 2 updates screwed the phone and now whenever i start any game, it just randomly restarts itself 2 times. Also it freezes while using any app, the screen just turns black for no reason. Some are saying that this is hardware issue but I'm sure its not, because from the recent updates these things are happening. Please give me any soln or any update that'll fix this issue.

ROG Phone 2 Auto Restart 2 times and freezes

Exactly facing the same problem 😔 but for me it restart for 5 or more times very frustrating issue

[adityathorat99]

ronald1985

https://zentalk.asus.com/en/discussion/32118/rog-phone-2-auto-restart-2-times-and-freezes

Does the device get hot? If so, try turning off System Lighting as someone has suggested.

At the moment, the advice is to take your device to the service centre.

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If we are getting the same issue after the system update does that mean that its a hardware issue.. definitely its a software problem that needs to be fixed by the ROG team. And from past 1 month i am asking for help but all my posts are getting ignored. Turning off system lighting won't help. I've tried it. Help and look out for this issue Asus..!!