ROG 2 FINGERPRINT

[ASUS_USER1]

Please tell us some basic information before asking for help:
Model Name: ROG 2
Firmware Version: ANDROID 11
Rooted or not: NO
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app): FINGERPRINT
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Team,
I wish to always use the fingerprint to unlock my device but in this device this feature won't work if the screen is locked using the double tap :locked:. If the device is locked using power button or accessibility control button from the screen this feature would work. I found this issue after long study with these options.
Will there be a fix for this. 🤔
Regards,
ASUS USER

[ronald1985]

ASUS_USER

Please tell us some basic information before asking for help:

1. Model Name: ROG 2
2. Firmware Version: ANDROID 11
3. Rooted or not: NO
4. Frequency of Occurrence: ALWAYS
5. APP Name & APP Version (If your issue relates to the app): FINGERPRINT

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Team,

I wish to always use the fingerprint to unlock my device but in this device this feature won't work if the screen is locked using the double tap :locked:. If the device is locked using power button or accessibility control button from the screen this feature would work. I found this issue after long study with these options.

Will there be a fix for this. 🤔

Regards,

ASUS USER

ROG 2 FINGERPRINT

There is an option and it works with double tap to turn off screen. I have accessibility turned on too.

[ASUS_USER1]

I guess this should be older version, I don't see any such option.

[ASUS_USER1]

All the options including face unlock :unlocked: is on. I have attached the screenshot of the Android version too

[ronald1985]

ASUS_USER

All the options including face unlock :unlocked: is on. I have attached the screenshot of the Android version too

View post

Go to settings - security and lock screen - press on fingerprint - then tap on unlock device, that should open another menu.