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Request to team Asus

RAIDEN_
Rising Star II
First of all , i d like to thank whole Asus community to bring such as an awesome device like Rog 2 which meet the day to day requirements of all types of users but there are certain thing which i guess your team has completely unseen or might have not taken notice are :-
1) Botton usb port ( As going through various Rog 2 discussion groups in reddit , facebook ) - The bottom usb port issue is widespread for many users where device doesn't hyper charge with 30W cable nor even fast charge for many , well i understand type c usb cable has 24 very small wires like which can get easily damaged if not properly used or vice versa, but as a gaming device usb port has to be good one which stands good all time as much as possible.
2.) Red tint issue - Even though this is not an issue and almost every amoled device has it but this is still bothering , amoleds are known for their best colour production and for that a change in colour on low brightness shouldn't be there.
3.) Battery - Here i know battery BB is user specific and also the ambient temperature + the battery modes we use completely affects the bb we get , but you see for a normal usage no one actually do looks into these small details and even you don't except our 6000 mah on A10 isn't providing the same bb like on initial pie builds.
So , with these i just wanna say pls keep in mind that for many users getting a device of this price is very hard , i know that Asus team has always served its customers to best but there is something called brand value thats Asus has pls don't let to fall anymore
15 REPLIES 15

akhilj66
Rising Star II
RAIDEN™

First of all , i d like to thank whole Asus community to bring such as an awesome device like Rog 2 which meet the day to day requirements of all types of users but there are certain thing which i guess your team has completely unseen or might have taken notice are :-

1) Botton usb port ( As going through various Rog 2 discussion groups in reddit , facebook ) - The bottom usb port issue is widespread for many users where device doesn't hyper charge with 30W cable nor even fast charge for many , well i understand type c usb cable has 24 very small wires like which can get easily damaged if not properly used or vice versa, but as a gaming device usb port has to be good one which stands good all time as much as possible.

2.) Red tint issue - Even though this is not an issue and almost every amoled device has it but this is still bothering , amoleds are known for their best colour production and for that a change in colour on low brightness shouldn't be there.

3.) Battery - Here i know battery BB is user specific and also the ambient temperature + the battery modes we use completely affects the bb we get , but you see for a normal usage no one actually do looks into these small details and even you don't except our 6000 mah on A10 isn't providing the same bb like on initial pie builds.

So , with these i just wanna say pls keep in mind that for many users getting a device of this price is very hard , i know that Asus team has always served its customers to best but there is something called brand value thats Asus has pls don't let to fall anymore


Request to team Asus
+1 to everything you've said.

Anders_ASUS
Hall of Fame III
RAIDEN™

First of all , i d like to thank whole Asus community to bring such as an awesome device like Rog 2 which meet the day to day requirements of all types of users but there are certain thing which i guess your team has completely unseen or might have not taken notice are :-

1) Botton usb port ( As going through various Rog 2 discussion groups in reddit , facebook ) - The bottom usb port issue is widespread for many users where device doesn't hyper charge with 30W cable nor even fast charge for many , well i understand type c usb cable has 24 very small wires like which can get easily damaged if not properly used or vice versa, but as a gaming device usb port has to be good one which stands good all time as much as possible.

2.) Red tint issue - Even though this is not an issue and almost every amoled device has it but this is still bothering , amoleds are known for their best colour production and for that a change in colour on low brightness shouldn't be there.

3.) Battery - Here i know battery BB is user specific and also the ambient temperature + the battery modes we use completely affects the bb we get , but you see for a normal usage no one actually do looks into these small details and even you don't except our 6000 mah on A10 isn't providing the same bb like on initial pie builds.

So , with these i just wanna say pls keep in mind that for many users getting a device of this price is very hard , i know that Asus team has always served its customers to best but there is something called brand value thats Asus has pls don't let to fall anymore


Request to team Asus
I'm actively working on collecting logs from those who complain about this but so far I haven't gotten any log that points to software issue. It's either too hot while charging because of high ambient temp in combination with a demanding game or the cable is broken. As long as it's just the cable that's broken and not the pins in the port, it's not a big problem. The warranty will cover a new cable.
I understand you want it to be perfect from 0 to 100% brightness but we pushed what displays technology was capable off at the time ROG Phone II was created and this display was pretty much our only option to reach 120Hz. Today the demand for 120Hz screens has increased by a lot thanks to phones like ROG Phone II, showing the benefit with high refresh rate. If your phone is very red at lower brightness, you may always contact your local ASUS support/service center for an evaluation of your display.
Some users have reported that they got much better battery life with the latest FOTA. Have you tried it?

RAIDEN_
Rising Star II
Thanks for such response Anders really appreciated , also can u look at this - https://www.gizchina.com/2020/04/24/oneplus-8-pro-will-receive-ota-update-to-fix-green-tint-display/
This is from One plus side as they committed to fix the green tint issue that their One Plus 8 pro having. If Asus also look on this and if it gets fixed that wouldbe great !!

Shubhojit
Rising Star II
Would really like if the tint issue can be fixed via ota like OnePlus is fixing it