[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"

[CH_ASUS]

Hi all

We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".

We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".
We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.

Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..

Extra info:
If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.

[julienvd93]

julienvd93

Did you do a factory reset?

View post

Or clear camera app cache and data

[chcksndrs420]

julienvd93

Did you do a factory reset?

View post

The amount times get factory reset it's a joke now, but I try that clearing the camera app

[chcksndrs420]

julienvd93

https://zentalk.asus.com/en/discussion/comment/37623#Comment_37623

Or clear camera app cache and data

View post

Tried only thing happened it stop flicker like the video above but it's still dark.

[julienvd93]

chcksndrs420

https://zentalk.asus.com/en/discussion/comment/37624#Comment_37624

Tried only thing happened it stop flicker like the video above but it's still dark.

View post

chcksndrs420

https://zentalk.asus.com/en/discussion/comment/37623#Comment_37623

The amount times get factory reset it's a joke now, but I try that clearing the camera app

View post

Well you should definitely do a factory reset after you update from a supposedly non Asus firmware tot an official Asus firmware or when going from CN to WW. You can't expect the phone to work normally if you don't do a factory reset after those firmware changes.
Good slow motions are always darker. That's why also the pros need big light sources when shooting slow motion videos. Because of the high frames per second rate the shutter time is very small and there is little time for light to enter the camera. This is again not a tencent or Asus issue.