Problem with asus service center in india

[jay_kunwar66]

Hi,
I gave my phone to service center coz my charging port was burnt within 7months
Then they took 15 days to repair it but i understand in covid something takes time
But
I'm frustrated with your service center they don't pick up call , they don't reply on email and rude behaviour of staff
I bought asus for first time 
I don't think I'm gonna buy again or recommend coz of asus service center

Now main point 
I gave my phone for charging port repair
I received my phone i found out now vibrations motor not working and bottom air trigger not working.
I'm so frustrated which kind of service is this??
Nobody is listening

[sathishinsat2]

In our place they are not a dedicated ASUS people. They manage lenovo, Netgear, etc.
I agree ,. They won't pick the call. I had to dial multiple times. They should have proper receptionist to manage calls and collect records. Engineer is doing all activities.

[ARP_ASUS]

Hi @jay.kunwar66
Is your issue solved?
If not Kindly send me a PM so that I can have a quick check.