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Phone update

Since i bought this phone i haven't updated it, and now i want to update my version is 16.0622.1906.19
I tried to install latest version but it failed to update?
Any leads?
8 REPLIES 8

ronald1985
Community Legend I

ronald1985

https://zentalk.asus.com/en/discussion/comment/161738#Comment_161738

The download page is here:

https://rog.asus.com/phones/rog-phone-ii-model/helpdesk_download

From the download page, download the fololwing firmware files and place it in your root directory of Internal Storage. The system should detect the files. After each step, check to see if you have upgraded.

The upgrade versions you should follow are (Please don't use anything that says CN as that's for Tencent/Chinese models):

Version WW-16.0631.1910.64

Version WW-17.0230.2004.60

(After this stage, you should be on Android 10. Try the FOTA again to see if you get anything. If not, continue with the below versions)

Version WW-17.0240.2007.27

Version WW-17.0240.2009.49

Version WW-17.0240.2012.65


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One last thing, the first two updates that you have mentioned should i save them both and then update or do one by one for every version that you've mentioned?

TIA

ronald1985
Community Legend I
faizan.ahmedani.fa

https://zentalk.asus.com/en/discussion/comment/161739#Comment_161739

One last thing, the first two updates that you have mentioned should i save them both and then update or do one by one for every version that you've mentioned?

TIA


View post
Do one at a time to be safe.
You can download them and place them in a folder and then move them to root folder 1 by 1 when you are done with the previous one.

Anders_ASUS
Hall of Fame III
faizan.ahmedani.fa

Since i bought this phone i haven't updated it, and now i want to update my version is 16.0622.1906.19

I tried to install latest version but it failed to update?

Any leads?


Phone update
Normally, if you still have this version, then it's highly likely that it says tencent on the phones back. If it does, then you need to find help at XDA forum on how to update your phone. Tencent phones are not supposed to have the WW ROM so there's no official support for this combination.