My phone now has a cross on the battery symbol

[Mai_Gia]

I have a ROG Phone (the Tencent one)
And there was this one time I was charging my phone, then I unplug the phone and all of a sudden I see this red cross on the battery symbol with a red outline as well.
I was wondering if anyone can help me? Would be very appreciated

[ronald1985]

Mai Gia

Update:

My phone still have the icon after booting on Safe Mode multiple times

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I would try toggling Balance and Battery Saving Mode to see if that makes any difference. Probably wont as it was still occurring in Safe Mode.
Also what is the firmware version? Settings - System - About Phone - Software Information - Build Number
Did you face this issue when you first got the phone?

[Mai_Gia]

ronald1985

https://zentalk.asus.com/en/discussion/comment/137905#Comment_137905

I would try toggling Balance and Battery Saving Mode to see if that makes any difference. Probably wont as it was still occurring in Safe Mode.

Also what is the firmware version? Settings - System - About Phone - Software Information - Build Number

Did you face this issue when you first got the phone?

View post

ronald1985

https://zentalk.asus.com/en/discussion/comment/137905#Comment_137905

I would try toggling Balance and Battery Saving Mode to see if that makes any difference. Probably wont as it was still occurring in Safe Mode.

Also what is the firmware version? Settings - System - About Phone - Software Information - Build Number

Did you face this issue when you first got the phone?

View post

There
And after a month or so of use, I noticed on my phone

[ronald1985]

Mai Gia

https://zentalk.asus.com/en/discussion/comment/137984#Comment_137984

https://zentalk.asus.com/en/discussion/comment/137984#Comment_137984

There

And after a month or so of use, I noticed on my phone

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I would do factory reset and if this doesnt work, try going to service center.
If service center doesnt accept your phone because it is tencent version, i would try and go to the seller.
Tencent vesion of the phone is buggy and it is only fixed by developers in China.

[Mai_Gia]

ronald1985

https://zentalk.asus.com/en/discussion/comment/141272#Comment_141272

I would do factory reset and if this doesnt work, try going to service center.

If service center doesnt accept your phone because it is tencent version, i would try and go to the seller.

Tencent vesion of the phone is buggy and it is only fixed by developers in China.

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Welp, I will just have to deal with this.
Anyway, Thank you guys so much for spending your time helping me.
Much Appreciated

[Vableme]

Mai Gia

https://zentalk.asus.com/en/discussion/comment/141330#Comment_141330

Welp, I will just have to deal with this.

Anyway, Thank you guys so much for spending your time helping me.

Much Appreciated

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I might have another lead.

I think the phone wanted you to replace the battery. It might be damaged in some kind of way it needs to be replaced?