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My Mobile data doesn't appear and cannot be connected, but my sim still working, it happen when the

Zyler
Star I
My Mobile data doesn't appear and cannot be connected, but my sim still working.. it happen when the new update installed
2 REPLIES 2

jyun88
Rising Star II
Better check with your network provider if apn was set.
If yes and still no,best get to Asus customer service chat and check.

Gustav_ASUS
Community Legend III
@Zyler Double check your mobile network settings in case anything's off since updating (shouldn't be).
You can also try resetting by going to:
Settings -> System -> Reset options -> Reset Wi-Fi, mobile & Bluetooth