Microphone not working in games like pubg or codm

[samridhs70]

Please tell us some basic information before asking for help:
Model Name: asus rog 2
Firmware Version: ww_17.0240.2009.49_0
Rooted or not: not
Frequency of Occurrence: constant
APP Name & APP Version (If your issue relates to the app): game Genie maybe
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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See the problem is I assume started when I upgraded to Android 10 idk maybe . The microphone doesn't work in games like pubg or codm everywhere else microphone is fine . I tried uninstalling updates of game genie and have given all permissions to all applications but everything in vain . I hear my teammates voices loud and but they can't hear anything frome at all pls help of anyone knows anything . Thankyou 🙏🙏

[ronald1985]

samridhs70

Naah I checked microphones again all 4 of them are good but still I can't speak to my friends in pubg or codm .. it's Android 10 I read somewhere that game genie has some problems with it . Is it because of that ?

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Which post are you referring to?
The issue I know is the going to YouTube live and this was addressed using Play Store update to Game Genie.

[samridhs70]

Yep I mean I also know that the thing is I read somewhere that if I launch the game without game genie the game microphone starts working but than the air triggers don't work . My issue is I can't talk to my squad in pubg or codm but I can hear them loud and clear and now I've also tested my microphones and they're all good so I'm assuming this is a problem with software . I googled and came to know about people having some different problem and uninstalling updates of game genie so I did the same for my prob I had nth to lose but it was of no use.

[ronald1985]

samridhs70

Yep I mean I also know that the thing is I read somewhere that if I launch the game without game genie the game microphone starts working but than the air triggers don't work . My issue is I can't talk to my squad in pubg or codm but I can hear them loud and clear and now I've also tested my microphones and they're all good so I'm assuming this is a problem with software . I googled and came to know about people having some different problem and uninstalling updates of game genie so I did the same for my prob I had nth to lose but it was of no use.

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This is probably a simple one and you may have already done this. For CODM and PUBGM, does the microphone have permission? Likewise, does Game Genie have microphone permissions?

[ronald1985]

ronald1985

https://zentalk.asus.com/en/discussion/comment/137530#Comment_137530

This is probably a simple one and you may have already done this. For CODM and PUBGM, does the microphone have permission? Likewise, does Game Genie have microphone permissions?

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If the above fails, go to Settings - System - Reset options - Reset app preferences.
By the way, are you using a earphone/headphone?

[samridhs70]

All apps have all permissions like game Genie and armoury crate especially microphone permissions . I checked that specially even the game has microphone and storage permissions it still doesn't work.