Manual update error

[Ömür_Can]

Please tell us some basic information before asking for help:
Model Name: rog phone 2
Firmware Version: ww_17.0240.2009.47
fingerprint version and software version match. When I try to update manually, the update file is detected but the update fails.

Since the side input of my device is not working, I cannot connect to fastboot and load as raw. I can't root. all i can do is connect with adb.

damn software; "ww_17.0240.2009.47" is eating a lot of charge. please help me. i need to update the software or fix the charging problem
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[Ömür_Can]

kikoly

You should first confirm whether your ROG2 is the Tencent version?

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global. I was able to update until now. but now i can't. I did a hard reset. not again!

[Ömür_Can]

kikoly

You should first confirm whether your ROG2 is the Tencent version?

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didn't happen again

[Ömür_Can]

ronald1985

https://zentalk.asus.com/en/discussion/comment/176614#Comment_176614

Start from updating to WW-17.0240.2009.49 and then do each update 1 at a time. You can't just upgrade to the latest.

At least I didn't know you could if it worked.

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didn't happen again

[Ömür_Can]

please help me... someone must be able to figure this out please!

[ronald1985]

Ömür Can

please help me... someone must be able to figure this out please!

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It is strange it didn't work. I would try the next one up from .49, which is WW-17.0240.2012.65.
If that doesn't work and you are in a hurry, if I were you, I would do a downgrade to Android 9 (this would do a clean install).
Upgrade each Android 10 updates and then perform a factory reset.
If you don't want to do this, then you have to wait for someone else if the next update up didn't work.