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Left air trigger auto trigger

What should I do? Just happen today 17/10/2020
When playing COD left trigger press 1 time but when release time it keep on trigger like someone is pressing but I check nothing stuck.
6 REPLIES 6

kchinnavigneshr
Rising Star II
Do you have any case or cover on phone? Of yes, try removing it and calibrate AirTriggers pressure.

munisurendrad
Star I
brandonchang389963

What should I do? Just happen today 17/10/2020

When playing COD left trigger press 1 time but when release time it keep on trigger like someone is pressing but I check nothing stuck.


Left air trigger auto trigger
The problem is with the recent software Airtrigger update, if your finger touches near by back camera it triggers, ASUS is worst

Anders_ASUS
Hall of Fame III
munisurendrad

https://zentalk.asus.com/en/discussion/38055/left-air-trigger-auto-trigger

The problem is with the recent software Airtrigger update, if your finger touches near by back camera it triggers, ASUS is worst


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This problem description is 100% hardware issue. We've fixed multiple devices for this issue during the entire life cycle of ROG Phone II so no, it's not software. Please contact an ASUS Service Center

munisurendrad
Star I
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/128471#Comment_128471

This problem description is 100% hardware issue. We've fixed multiple devices for this issue during the entire life cycle of ROG Phone II so no, it's not software. Please contact an ASUS Service Center


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Without designing up to the mark, how come Asus start selling the products and let customers face issue