- last edited on by
ZenBot
I am facing below issues with my rog phone II
1. When battery is low. I am seeing a pop up on my screen as flashlight disabled when using otg in low battery. I am not even trying to use flashlight or otg. Sometimes one of the charging port is also not working during low battery. During this time notification pane cannot be opened to. Screenshot is attached for alert.
2. Screen becomes unresponsive at times. Not happened in last few days but was happening quite often earlier.
3. Fingerprints are not recognized many a times once I press the power key and try again. It starts recognizing them.
4. Even i am out of the game the armory widget is enabled. Which creates problem while using phone in full screen mode.
5. Unable to zoom rear camera past 2x from inbuild camera app. But can do so using third party apps.
RiteshRaiI would need a log for this. I will send you a PM with instructions on how to do it
I am facing below issues with my rog phone II
1. When battery is low. I am seeing a pop up on my screen as flashlight disabled when using otg in low battery. I am not even trying to use flashlight or otg. Sometimes one of the charging port is also not working during low battery. During this time notification pane cannot be opened to. Screenshot is attached for alert.
2. Screen becomes unresponsive at times. Not happened in last few days but was happening quite often earlier.
3. Fingerprints are not recognized many a times once I press the power key and try again. It starts recognizing them.
4. Even i am out of the game the armory widget is enabled. Which creates problem while using phone in full screen mode.
5. Unable to zoom rear camera past 2x from inbuild camera app. But can do so using third party apps.
Issues with my rog phone II
I would need a log and preferably a video if you can manage to capture it
Need a log here too but for most cases, the main issue lays with how the registered the fingerprint. A lot of users don't move their finger around enough during registration and then they hold their hand/grip slightly differently when trying to unlock. It's recommended to try to scan your finger from all possible directions, partial scan and so on. It's also possible to add the same finger twice or even three times if necessary. Up to 10 fingers/scans can be made. I have scanned both my index fingers and thumbs twice on my own device and it always unlocks on the first try unless only half my finger is on the reader. If you see the bright light below your finger, then it's not perfectly centered.
If you go to system settings -> advanced -> game genie -> press game toolbar text -> Are any apps except games enabled in this list? If yes, disable them as this will cause game genie to be active
Can you please record this using the screen recorder
Thanks!
