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I want justice,please help

Zen Master I
i got a call asus person that i can get a free replacement regarding my screen burn in and restarts
after one week of submission ,i called the service center and they told me that sir mb and display part has been approved when i asked them, they told me that display and mb will fixed within a week ,how can they say to me that display module is approved and after 2 weeks they just fixed mb and told me display cannot be serviced ,i mean how can they just tell me that display part is approved and then after 2 weeks just the mb
service center are responsible for providing me wrong information in the first place by telling that display approved for sure
how can they do that to me
i am really disappointed with their service, and tele customer care even called before a week and told me device is ready and i can take it back but when i travelled for 2 hours and reached the service center they told mb is yet to come
what the hell is going on in there
they gave me word that display module is approved and we will fix it in no time and they turned against it
pathetic service and
now i am demanding display module to be fixed like the service guys told me they would and i am demanding it
or else consumer court will be only option to go against asus and that service center for providing faulty info, for miss leading me into all of this
please help me in suing those service service executives for miss leading me that display part is approved and then turning against it
i demand display module to be fixed just like they said
please help me, i want justice
@Christine_ASUS @Anders_ASUS @Titan_ASUS @Laura_ASUS @CH_ASUS @LP_ASUS @Gustav_ASUS @Kris_ASUS @Mister @kikoly @ARP_ASUS @fussion_ASUS @Felix_ASUS @Panda_ASUS @Dominik_ASUS

Zen Master I
anyone who could help me in taking forward this issue to consumer court please help, please reply

Community Legend II
Hi anjubunny123
Thank you for your asking. Please avoid any overlapping thread or message, which may disturb the mods and the users to solve the issue. This thread will be closed and please move to your original thread.

i got a call asus person that i can get a free replacement regarding my screen burn in and restarts

so after 3 weeks of phone submission ,2hours of travel everytime they call me and no answer from service center ,finally service centre guys called and told me that you got a tiny scratch on you bottom side of display and it cannot be replaced

wow asus i mean those guys should have told that to me in the first place about it. i mean 3 weeks of waiting and all get is rejection wow

wow great replacement by asus ,from now i will never trust this brand ever again in my life ,and i will even turn down every one of my friends and fellow mates from buying asus products

i HAVE to LIVE THIS this phone with deeply disturbing pathetic screen burn in display until i can no longer can

thank you so much for your rotten phone 2 and good bye

@Anders_ASUS @CH_ASUS @LP_ASUS @Gustav_ASUS @Christine_ASUS @ARP_ASUS @Kris_ASUS @Titan_ASUS @Laura_ASUS @Mister @kikoly

asus's pathetic replacement