how do i check if Motherboard has been changed or not on my phone?

[Sarvna_S]

I have given my device for services and they updated motherboard needs to be replaced and that is in progress one side.
I have 2 questions. Now, when I collect my device in service center:
1) How do I check if Motherboard has been changed or not on my phone ?
2) How do I find the replaced Motherboard is brand new and original ?

[ronald1985]

Sarvna_S

I have given my device for services and they updated motherboard needs to be replaced and that is in progress one side.

I have 2 questions. Now, when I collect my device in service center:

1) How do I check if Motherboard has been changed or not on my phone ?

2) How do I find the replaced Motherboard is brand new and original ?

how do i check if Motherboard has been changed or not on my phone?

I would probably say the Serial Number Settings - System - About phone - Status is probably you will find anything nearest relating to your device.

[Sarvna_S]

@ronald1985 thank you, can you be specific for the second question !

[ronald1985]

Sarvna_S

@ronald1985 thank you, can you be specific for the second question !

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The serial number should be a sticker on the back of your phone. But you should be able to find it in the package the phone arrived in.
While I cannot answer your question specifically, please may I ask why do you want to know? Surely, if the problem happens again, then you will need to get it replaced again. It really a win win situation for you while in warranty period. Only downside is the wait and delay due to the pandemic.

[ImShrey]

Sarvna_S

@ronald1985 thank you, can you be specific for the second question !

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You can find serial number / imei on your purchase/order invoice or on Phone box.
As far as new/old, you can try to register the device under your asus account on asus's website. If it's a success and considering asus have implemented "duplicate serial no. Check" (hopefully) then its safe to assume this device/motherboard was not registered before.
But it may happen that if it's used/2nd hand board then original user may not have registered device during initial phone setup.

Lot's of if and buts.