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Heating Issue

Star I
Please tell us some basic information before asking for help:
Model Name: Asus ROGII
Firmware Version:
Rooted or not: Not rooter
Frequency of Occurrence: n number of times.
APP Name & APP Version (If your issue relates to the app): Whatsapp, Instagram, Pubg, Even normal calls.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Facing Heating issues, it's been an Year and Half. Device started heating alot and turns itself off after reaching 38°C. Phone temperature rises even while charging, on normal calls and even on WhatsApp Call.
So far no solution found.

Anyone came up with solution to this issue?

Community Legend II
Hi, normal heating is fine but if heats up at a level which is unbearable then its an issue.
Also, for your phone as you mentioned it auto restarts or shutdown at a particular temp which is 38 there seems to be some issue for which you should visit service center.