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Freeze , shut off during gaming, or camera

hitechfan
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I am pretty sure it is software.so get hurry to fix it. after 25 minutes gaming, phone gets restart
2 REPLIES 2

ronald1985
Community Legend I
hitechfan

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I am pretty sure it is software.so get hurry to fix it. after 25 minutes gaming, phone gets restart


Freeze , shut off during gaming, or camera
Demanding doesn't get you anywhere.
Please give more information. What firmware are you using? Does the back of the phone have Tencent on it? What phone variant? 8GB, 12GB RAM versions.
What were you doing when this happens? What other scenarios does this happen in?
With regards to the camera, have you done the tests via the calculator .12345+=

Anders_ASUS
Hall of Fame III
hitechfan

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I am pretty sure it is software.so get hurry to fix it. after 25 minutes gaming, phone gets restart


Freeze , shut off during gaming, or camera
For restart freeze and restart issues you need to backup and factory reset your phone. If that doesn't help, then you need to send it in for repair.