Freeze and shutdown

[Shikher]

Please tell us some basic information before asking for help:
Model Name:Rog Phone 2
Firmware Version:7.0240.2009.49
Rooted or not:not rooted
Frequency of Occurrence:while intensive task
APP Name & APP Version (If your issue relates to the app):no particular app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[ronald1985]

Shikher

Please tell us some basic information before asking for help:

1. Model Name:Rog Phone 2
2. Firmware Version:7.0240.2009.49
3. Rooted or not:not rooted
4. Frequency of Occurrence:while intensive task
5. APP Name & APP Version (If your issue relates to the app):no particular app

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Freeze and shutdown

You will need to visit service centre for this issue.

[ARP_ASUS]

Hi, sorry to hear about this.
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india