Please tell us some basic information before asking for help:
Model Name:rog phone 2
Firmware Version:17.0240.2009.49
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
======================================please send me log tool to investigate ny problem n check if its software bug or hardware n after verifying it, i ll know weatherbi have to visit service center for hardware replacement or its a software bug which can be fixed. My battery backup n all its good. The main problem is it shut down after sometime when i connect my charger. But this doesnt happen frequently. I have done my factory reset. And for some days i didn't have any problem but now it persist again. So please send me a pm too. Please mods look into my matter.
